Shipping Policy

At InHydro Greens (www.inhydrogreens.com), we are committed to delivering fresh, farm-grown produce directly to your doorstep in the fastest and safest way possible. Please read our shipping policy carefully before placing your order.

Delivery Areas

  • We currently deliver within Noida, Greater Noida and Delhi NCR
  • We are expanding to more cities soon
  • Enter your pincode at checkout to check if delivery is available in your area

Shipping Charges

  • Free shipping on orders above a minimum order value
  • A small delivery fee may apply for orders below the minimum value
  • Exact shipping charges will be shown at checkout before payment

Order Processing Time

  • Orders are processed daily after confirmation
  • Fresh produce is harvested and packed on the same day or next day
  • Orders placed before the cutoff time will be delivered the same day or next day
  • Orders placed after the cutoff time will be delivered the following day

Delivery Time

  • Standard delivery: Same Day or Next Day
  • Delivery time may vary during festivals, bad weather or high demand
  • You will receive an SMS or WhatsApp notification once your order is dispatched
  • Our delivery partner will contact you before arriving

Packaging

  • All products are packed in fresh, hygienic and eco-friendly packaging
  • Fragile items like microgreens and herbs are packed with extra care
  • We use minimal plastic and prefer sustainable packaging wherever possible

Failed Delivery

  • If delivery fails due to wrong address or unavailability of the customer, we will attempt redelivery once
  • If the second attempt also fails, the order will be cancelled and a refund will be processed
  • Please ensure someone is available to receive the order at the given address

Damaged During Shipping

  • If your order arrives damaged, take photos immediately and contact us within 24 hours
  • We will arrange a replacement or refund as per our Refund & Return Policy
  • Do not accept visibly tampered or damaged packages from the delivery partner

Tracking Your Order

  • Once your order is dispatched, you will receive a tracking link via SMS or WhatsApp
  • You can also track your order by logging into your account on our website
  • For any tracking issues, contact our support team

Holiday & Festival Delays

  • Deliveries may be delayed during public holidays, festivals or extreme weather conditions
  • We will notify you in advance if there are any expected delays in your area

Contact Us

InHydro Greens — Integrated Hydroponics India Pvt Ltd 📍 25, A Block, Sector 59, Noida, Uttar Pradesh 201301 📧 Email: [your email here] 📞 Phone: [your phone number here] 💬 WhatsApp: [your WhatsApp number here] 🌐 www.inhydrogreens.com